TERMS AND CONDITIONS
Please bear in mind that when you access this website and use our services, you automatically agree to the following:
You are not a law enforcement officer or a member of a law enforcement agency. You are not using this site to get information that you can use against the website’s proprietors, affiliates, or any other person or business in any way. You agree to hold the website’s administrators, as well as anybody linked with it, harmless for any information you find here.
You understand and are aware of the laws in your country and state regarding the purchase of prescription medications.
You must be at least 18 years old to order any of our products or use our services. We do not condone purchasing or using any of our products for or by minors.
Disclaimer
For the use of any products provided by this website, we disclaim any responsibility. This website and websites connected to it do not encourage or endorse the use of anabolic/androgenic steroids or other medications. Real-steroids.biz, its directors, and assignees are indemnified and held harmless from any consequences, known or unknown, anticipated or unforeseen as a result of the use of this content and the purchase of anabolic steroids.
No anabolic steroids or other controlled substances are encouraged, possessed, or attempted to be obtained by us, and we cannot be held responsible for the activities or behaviors of our visitors and customers.
The descriptions and opinions offered on this site are only suggestions, they are not medical advice. Always see a licensed physician before taking any of these medications because improper and unsupervised use can have harmful and long-term unpleasant effects on users.
If you have any questions about the terms, you can always contact us.
Delivery terms
The items are sent via registered airmail and must be signed upon receipt. If your goods do not arrive promptly, please contact us and open a support request, referencing your order details and order number. If you don’t have access to your order number, please provide your name, delivery address, and estimated order date, and we’ll try to track it down for you.
The usual shipping duration to the Unites States is 5-15 days, depending on your location and whether you choose express service or not. In certain rare circumstances, your package may be delayed during the delivery process. If this occurs, please notify us so that we can trace your package. Please contact us if you have not received your item within 30 days and did not get a customs seizure letter, so we can resolve this and advise you further.
Shipping information
Your order will be sent as soon as possible after your credit card payment has been processed. This will take approximately 1-5 business days. If your order is split into two or more shipments, because it is too large to package safely in one order, they will be shipped one at a time. Because these packages are being dispatched on various days, there’s a chance that they’ll arrive a few days apart. We exclusively ship via registered mail to avoid fraud and protect our customers.
Order cancellations
If you need to cancel an order, you can do this up to 12 hours after the payment has been completed. Please contact our team via our contact us page with your order number, name, and shipping address to cancel your order. It is not possible to cancel your order any time after that.
Payment terms
We accept major credit cards from all over the world. As a company, we do not have access to any of your payment card information. Because you use a secured payment partner, you’ll automatically be routed to a separate external SSL-protected (128 bit) server, where your credit card payment will be processed and confirmed at an instance.
Non-disclosure
All personal information submitted to real-steroids.biz will be managed following US regulations. Even if an official request is made, no personal information about customers of real-steroids.biz will be shared with foreign authorities. You can always check our privacy policy to learn more about how we protect your information.
Refunds and Claims
Please contact us if you have not received your order within 30 days and did not get a seizure letter from customs. We will provide you with further advice, so we can refund you or reship your order.
Damaged items
On the rare occasion that a customer receives damaged, incomplete, or incorrect goods, our company will replace them as soon as the incorrect goods are returned to us. If the items cannot be returned to us, we will issue a full refund on your order, or credit towards a new order.
Confiscated items
If your items are confiscated by Customs, we will not be able to reship your order until you provide us with a scan or photo of the seizure letter, as well as any other applicable documentation, to our team via the form on our contact us page.
INTERNATIONAL IMPORT REGULATIONS
You must check whether import regulations in your country ban the purchase or import of prescription drugs.
We have to right to change or alter our terms and conditions at any time, without any notice. To make sure you are reading the most recent version, please refresh your browser.